Working at Park Avenue Care Home
8 Park Avenue, Leeds, LS8 2JH
Operated by Park Avenue Care Limited
43 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong leadership and good training create a positive culture, but past staff turnover and agency use stretched the team."
Safety & Risk
7/10
✓
2022: Assured provider preventing infections, using PPE effectively, accessing testing; per 2020: Systems to protect from abuse, risks monitored appropriately, incidents investigated.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff said morale amongst staff had improved... One staff member said, 'Still happy here... Its run differently. I think it's better now a lot better.'
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: Staff said things had improved and staffing levels were now safe. Comments included, 'We had agency in before Christmas... but we are in a good place now, there is a stable team.'
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff were positive about the training and support. One staff member said, 'I think training is brilliant... training with medical devices like catheters... access to national qualifications.'
Management
8/10
✓
Per 2020 comprehensive inspection: Staff said they were confident in the leadership of the registered manager. Comments included, 'Positive, definitely. She is one of the best managers I worked for, because of her openness and how she's turned it round'
Programmes
6/10
✓
Per 2020 comprehensive inspection: Activity provision was provided by an activities coordinator... People had an individual activities log... The activities coordinator had taken a role in outreach to community groups.
Points to consider
Staffing levels are adequate and stable now, but there was past turnover and agency use that stretched the team.
There had been a change in provider since the last inspection which had cause disruption, there had been a turnover of staff... 'We had to use agency staff which didn't help but now we are getting fully staffed'
Activities are regular with a coordinator and some community links, but no specialist programmes or innovative approaches.
Activity provision was provided by an activities coordinator who was responsible for planning and carrying out activities relevant to people's needs... outreach to community groups
Some recording errors on cream applications found, though no harm and audits being improved.
We found isolated incidents of recording errors in relation to topical medicines administration records (TMARS)... registered manager who agreed to investigate and review TMARS
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews