Working at Parc Vro Residential Home

Staffing levels meet needs with staff saying they have enough time, but no details on low turnover or long serving teams making workloads always manageable.

The service was fully staffed and rotas showed planned staffing levels were normally achieved. Staff told us they had enough time to care for people and their comments included, “I think there is enough staff”.

Some gaps in medication records because staff are still learning the new digital system, and no clear guidance for as required medicines.

we identified some gaps in these records on the day of the inspection which meant it was not possible to establish people had received their medicines as prescribed. The service’s system did not include clear protocols documenting how and when these medicines should be used.

Activities are regular community outings and events but no mention of a dedicated coordinator or specialist programmes to make the role more varied.

People were regularly supported to access the community and participate in a range of activities both within the service and in the local community. People were encouraged to participate in a variety of activities each week, including visiting a local café and participating in local community events.