Working at Paradise House

Some staff behind on key refresher training like moving and handling people,

some staff were out of date with some key refresher training modules such as practical manual handling

No activities coordinator or specialist programmes, so the role is mostly routine care with basic outings and garden time,

Both group and individual activities were facilitated to help people engage... regular outings to the park

Agency staff used sometimes to fill gaps in the rota,

Where agency staff were used to fill in gaps in the rota, the service used the same staff wherever possible