Working at Palmyra
38 Great Georges Road, Liverpool, L22 1RD
Operated by Making Space
15 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Approachable management, stable staffing without agency use and a motivated family-like culture, although activities lack specialist programmes."
Safety & Risk
7/10
✓
Individual risk assessments were carried out for each person... Incidents and accidents were reviewed by the registered manager to identify themes and trends.
Staff Culture
9/10
✓
Staff were motivated in their roles, one told us, ''I enjoy working here, we get to know people so well we are like one big family.''
Staffing Levels
8/10
✓
The service did not use agency staff; any sickness or absences were covered by permanent members of staff. Staff were deployed in sufficient numbers to provide safe, consistent care and support.
Training & Dev
7/10
✓
The service supported staff through inductions, supervisions and appraisals... most staff had completed external courses in care such as National Vocational Qualifications (NVQs).
Management
8/10
✓
Staff described management as being, 'approachable', 'fair', 'open' and 'supportive.' One person told us, ''Management are brilliant, there's always an open door and they are approachable.''
Programmes
6/10
✓
The service employed a full-time activity co-ordinator to facilitate activities both on a one to one basis and in group form. People had enjoyed trips to the theatre, local shops, cat café.
Points to consider
Days include community outings and basic activities run by one coordinator, but no specialist programmes to make the role more creatively fulfilling.
The service employed a full-time activity co-ordinator to facilitate activities both on a one to one basis and in group form. People had enjoyed trips to the theatre... local café... cat café.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews