Last updated: 10 February 2026
"Staff feel supported with good teamwork and safety well managed, but no permanent manager and weekend staffing shortages with agency use need attention."
Safeguarding logs were in place. We saw evidence that all safeguarding’s were investigated, and appropriate action taken... Risks to people’s health, safety and welfare were managed safely.
Staff said there were enough staff on duty to provide safe care and support. They described good teamwork and communication. Staff felt able to raise any concerns.
We received mixed feedback for relatives with some stating there was not always enough staff, particularly on weekends... agency and not enough staff... Leaders told us... agency staff were used.
There was no registered manager in place and the deputy manager is covering this role while recruitment takes place.
We saw opportunities for people to undertake activities such as woodwork, painting, washing, and ironing alongside things like games, bingo and jigsaws... planning day trips and cooking sessions.
No permanent manager in post, deputy is covering while they recruit a new one.
There was no registered manager in place and the deputy manager is covering this role while recruitment takes place.
Staffing is adequate but relatives say not always enough on weekends and they use agency staff.
some stating there was not always enough staff, particularly on weekends... they have agency and not enough staff. I raised this and they have recently acquired more staff.”
Only standard activities like games, bingo, art and cooking, no specialist programmes or coordinator mentioned.
activities [Name] can do like music, raffles, dancing, and art... woodwork, painting, washing, and ironing alongside things like games, bingo and jigsaws... day trips and cooking sessions.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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