Last updated: 10 February 2026
"Staff feel well supported with good training, but no permanent manager and limited activities hold it back."
Most aspects of people's medicines were well managed although some shortfalls were identified... 2 people's risk assessments required updating.
Staff felt well supported and were proud to work at Paddock Lodge Care Home. Staff said communication was good and they attended regular team meetings.
The service had enough staff for people to stay safe. Feedback about the staffing arrangements was mixed. One person told us, 'There are times when no one is about.'
Per 2019 comprehensive inspection: Staff received ongoing support through training, supervision and appraisals. Training records showed high levels of completion.
At the time of our inspection there was not a registered manager in post. The provider had recently appointed a manager who confirmed they would be applying to register as the manager of Paddock Lodge Care Home.
The service had an activity programme although this was limited. We received mixed feedback about activities.
No permanent manager in post yet, so leadership might feel unstable.
At the time of our inspection there was not a registered manager in post.
Only basic activities like nail painting and small groups, so the job is mostly routine care.
The service had an activity programme although this was limited. On day 1 we saw staff offered to do nail painting with a very small number of people and on day 2 they organised a short interactive group activity.
Some gaps in medication records and risk plans that were fixed on the spot but show room for errors.
Staff had not recorded when it [thickener powder] was used... A record was not in place to show the patch had been applied correctly... 2 people's risk assessments required updating.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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