Last updated: 10 February 2026
"A warm family culture and strong safety practices impress, but staff retention and activity coordination need improvement."
Systems and processes were in place to ensure people receiving care were protected from harm or abuse; staff showed a good understanding of safeguarding; medicines well managed.
One member of staff told us, 'It's a nice and warm home. We are like a family here, you can feel the love.'
There were enough staff to ensure people's needs were safely met. At least one member of staff was on duty at all times.
Staff told us they received regular supervision and training to enable them to carry out their role effectively and records we saw confirmed this.
People told us 'The manager is good. She understands what people need in this place'; registered manager led the team effectively with quality assurance systems.
People were engaged in activities such as volunteering and adult education classes as part of their programme towards greater independence; participated in meal preparation.
Staffing is adequate with enough staff on duty to keep things safe, but no details on staff staying long-term or super stable teams.
There were enough staff to ensure people's needs were safely met. At least one member of staff was on duty at all times.
Training includes regular courses and supervision, but no specialist qualifications or career progression funded.
The service offered a range of ongoing training to ensure staff continued to develop skills and knowledge.
Activities offer some variety like volunteering, classes and cooking, but no dedicated coordinator or special innovative programmes.
People were engaged in activities such as volunteering and adult education classes as part of their programme towards greater independence.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp