Working at Oxton Manor
22 Lorne Road, Wirral, CH43 1XB
Operated by Oxton Manor Ltd
15 bedsResidential homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.9/10
Key Finding
"Staff feel supported with sufficient staffing, but no registered manager and weak induction training undermine leadership."
Safety & Risk
4/10
!
one person had assistive technology in place that was not monitored... shop bought medications had not been discussed with a GP... annual gas check had not been completed since March 2019.
Staff Culture
5/10
!
Staff told us they felt supported by the manager and meeting had been held giving staff the opportunity to have input into the service.
Staffing Levels
5/10
!
The manager informed us that there had been a problem with staffing, however this was in the process of being addressed and new staff had been recruited. During the inspection there appeared to be sufficient staff available.
Training & Dev
3/10
✕
The induction for new staff was not robust. The manager was in the process of reviewing the induction and training being provided. Whilst staff received a range of training relevant to their role it was not always effective.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A registered manager and the provider are both legally responsible for how the service is run.
Programmes
3/10
✕
The manager was in the process of reviewing the activities that were available to people living in the home. They had developed individual 'scrapbooks' that was a visual reminder of outings.
Points to consider
No permanent manager in post, so leadership and oversight feel unstable day to day.
The service did not have a manager registered with the Care Quality Commission. The manager was new in post and was going through the registration process.
Recruitment records incomplete and past staffing shortages mean the team is not fully stable yet.
Processes surrounding recruitment were not robust... we identified that other documentation had not been fully completed... there had been a problem with staffing.
Induction and training not robust with gaps in effectiveness for this type of home.
The induction for new staff was not robust... training... not always effective. The home supported people with learning disabilities and some staff did not have experience.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews