Last updated: 10 February 2026
"Staff feel happy and supported with good team spirit and a stable established team, although activities lack a dedicated coordinator."
Staff aware of safeguarding procedures and knew what to do if abuse suspected. Medicines stored and handled correctly, risks assessed.
Staff were happy working at the service and there was a good team spirit. They felt supported by management and enjoyed their jobs.
Relatives and staff all thought there were enough staff to help support people when they needed it. The team is very established which is always a good sign.
Staff training matrix showed relevant training including epilepsy support and enteral feeding. Brandon are committed to developing staff.
Staff and relatives said the registered manager was approachable and communication was good within the service.
People able to enjoy a number of activities based on known likes: movie nights, Italian evening cooking pizza, bulldog visits, arts and crafts, games.
Activities are varied with cooking, arts, crafts, movies, and pet visits, but no dedicated coordinator or specialist therapeutic programmes.
activities included movie nights, an Italian evening including cooking pizza. We heard a bulldog that visited the service was very popular with people. There was also arts and crafts and games for people to enjoy.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp