Last updated: 9 February 2026
"Supportive management and positive culture with staff awards stand out, although staffing lacks stability and training is basic."
Staff had been vigilant and consistent in following government guidance and good practice in relation to infection prevention and control.
Staff were nominated for good practice awards in a 'golden ticket box'. The registered manager told us staff nominated their peers for this. Per 2019 comprehensive inspection.
Most staff we spoke with said there were enough staff in the service. Per 2019 comprehensive inspection.
Staff told us they had undertaken the required training to support their role. One said, 'Enough training is provided.' Per 2019 comprehensive inspection.
'[Registered manager] is lovely and supportive' and 'The manager is very fair and supportive. I can go straight to her with any concerns.' Per 2019 comprehensive inspection.
People had access to a range of activities at the service and in the wider community. We saw children from the local nursery taking part in games and activities with people. Per 2019 comprehensive inspection.
Enough staff to get by, but no details on stable team or low agency use.
Most staff we spoke with said there were enough staff in the service. Per 2019 comprehensive inspection.
Standard training covers the basics, staff say it's enough but no specialist courses.
Staff told us they had undertaken the required training to support their role. One said, 'Enough training is provided.' Per 2019 comprehensive inspection.
Some activities like games with local nursery kids, but no coordinator or specialist programmes.
We saw children from the local nursery taking part in games and activities with people. Per 2019 comprehensive inspection.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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