Last updated: 10 February 2026
"Staff feel supported by great management in a family-like culture with stable teams and strong safety, but training and activities lack specialist or innovative programmes."
Robust entrance procedures... rigorous cleaning schedule... staff had been well trained and followed robust PPE protocols... comprehensive contingency plan.
'Management and the team have been very supportive. We are like a family.' Per 2018 comprehensive inspection: Staff comments included 'I just enjoy caring' and 'it's a very homely environment'.
People were supported by a stable and committed team of staff whom they knew well. Per 2018 comprehensive inspection: 'There's always enough staff here, we cover everything'.
Per 2018 comprehensive inspection: Staff training records were maintained and we saw planned training was up to date.
Staff were well supported and praised the management team, comments included; 'Management and the team have been very supportive. We are like a family.'
Per 2018 comprehensive inspection: People had access to a variety of activities... puzzles, games, music, arts and crafts and regular trips out of the home.
Staff get standard training that is up to date, but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff training records were maintained and we saw planned training was up to date.
Varied activities like games, crafts, trips and gardening add some interest, but no specialist or innovative programmes.
Per 2018 comprehensive inspection: puzzles, games, music, arts and crafts and regular trips out of the home.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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