Working at Oxclose Lodge
231 Edwards Lane, Nottingham, NG5 6EQ
Operated by Salutem LD BidCo IV Limited
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Fantastic staff culture and strong safety practices, but COVID staff shortages and standard training hold it back."
Safety & Risk
8/10
✓
Per 2022 IPC inspection: Assured on effective IPC, PPE competency checks, testing, cleaning, RAG system, and outbreak management; per 2019: safe medicines with competencies and incident learning systems.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said 'I love my role... We have a fantastic staff team who all care'; relatives described staff as creating a 'family unit' and going 'beyond what would be expected.'
Staffing Levels
6/10
✓
Per 2022 IPC inspection: 'The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Staff had received an induction and ongoing training and support, individual to their specific care needs. Staff received regular opportunities to discuss their work, training and development needs.'
Management
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about the registered manager, saying 'We have regular meeting with the manager... we feel involved, listened to and can make changes.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Regular therapy dog visits, hydrotherapy, community trips to theatre/concerts/spa/shopping, themed events, and staff-supported interests/hobbies.
Points to consider
Staff shortages from COVID meant they needed special measures to cover shifts, so days could feel busier.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Training is standard induction and supervisions matched to needs, but no specialist courses or funded qualifications.
Staff had received an induction and ongoing training and support, individual to their specific care needs. Staff received regular opportunities to discuss their work, training and development needs.
Activities like trips and pet therapy add variety but no dedicated coordinator or special programmes make the role less enriching.
People were supported to participate in a variety of social activities, interests and hobbies... A therapy dog visited the service most days... trips to the theatre and concerts were a regular favourite
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews