Working at Overndale House
192 Overndale Road, Bristol, BS16 2RH
Operated by Ocean Community Services Limited
8 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Supportive management, stable staffing and positive team culture, but basic training and limited activities hold it back."
Safety & Risk
7/10
✓
Staff were trained to recognise signs of abuse... People had risk assessments in place... Accidents and incidents were recorded, and lessons learnt... Medicines were safely administered.
Staff Culture
8/10
✓
Staff described working together as a team, they provided person-centred care... The registered manager promoted an ethos of openness and transparency, which had been adopted by staff.
Staffing Levels
8/10
✓
Minimal agency staff was used with the staff team helping to cover annual leave and sickness... 'the staffing seems very safe here... we manage well.'
Training & Dev
6/10
✓
Staff had received training in safeguarding adults. They showed a good knowledge... Staff responsible for administering medicines had received training and competency checks were completed regularly.
Management
8/10
✓
Staff were positive in their comments about the management of the home... 'The manager is really supportive and is creative with ideas to help support people.'
Programmes
6/10
✓
People were supported to integrate within the local community. The home had links with the local church... supporting their recovery through both individual and group activities.
Points to consider
Only standard training on basics like spotting abuse and giving medication, no specialist courses or regular one-on-one supervision mentioned.
Staff had received training in safeguarding adults... Staff responsible for administering medicines had received training and competency checks were completed regularly.
Some community outings, church visits and group activities, but no activities coordinator or special programmes to make the job more varied and fun.
People were supported to integrate within the local community. The home had links with the local church which some people chose to attend... individual and group activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews