Working at Ouse View Care Home
1 Fordlands Road, York, YO19 4QT
Operated by Barchester Healthcare Homes Limited
64 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Strong teamwork and effective safety practices, but poor staffing monitoring and gaps in induction records need improvement."
Safety & Risk
7/10
✓
Per 2021 comprehensive inspection: People were protected from the risk of abuse and neglect. Staff understood how to identify and report any safeguarding concerns. Risks were identified and assessed.
Staff Culture
7/10
✓
Per 2021 comprehensive inspection: There was a strong sense of teamwork. Staff felt supported by their colleagues and said staff and management worked well together.
Staffing Levels
5/10
!
Per 2021 comprehensive inspection: enough staff were on duty to meet people's needs. We have made a recommendation about how the provider monitors and makes sure staffing levels are safe going forward.
Training & Dev
5/10
!
Per 2021 comprehensive inspection: Staff completed a range of training... detailed records were not available to evidence [induction]. We recommend the provider reviews how they evidence new staff have received a robust induction.
Management
6/10
✓
Per 2021 comprehensive inspection: The registered manager was approachable and staff felt supported.
Programmes
6/10
✓
Per 2021 comprehensive inspection: People had the opportunity to take part in regular meaningful activities. The provider employed activities coordinators to take the lead on arranging daily activities.
Points to consider
Staff numbers are enough to keep care safe but they are not using their monitoring tool properly and need to improve checks on levels.
The provider had a 'dependency tool' to help monitor and make sure enough staff were on duty to meet people's needs, but they were not using this at the time of our inspection. We recommend the provider reviews how they routinely monitor and make sure staffing levels are safe.
Staff get standard training and induction but there are gaps in records proving new staff training happened.
New staff confirmed they completed induction training and shadowed more experienced care workers... However, detailed records were not available to evidence this process. We recommend the provider reviews how they evidence new staff have received a robust induction.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews