Working at Our Place

Apart from a few minor issues, which were dealt with promptly, we found medicines were managed safely. Staff understood safeguarding procedures and were confident in reporting any concerns.

Staff were positive about the leadership of the service and praised the management team.

Staff had completed a range of training courses, both on-line and face-to-face. New staff completed an induction. Staff received regular supervision and support from senior staff.

Staff were positive about the leadership of the service and praised the management team. '[The manager] is very approachable. If you have a problem she will sort it out.'

The service employed activities coordinators to support people with a range of different activities, including karaoke, discussion groups, and card games. Activity logs were used to record what people had enjoyed.