Last updated: 10 February 2026
"Staff feel supported by management with a positive culture and strong safety, but agency covers emergencies and activities lack a dedicated coordinator."
Accidents and incidents were recorded and were reviewed to prevent them from happening again. Staff were clear on what actions were needed if there was an incident or accident.
A staff member said, “I never felt that I can't approach any of the management team and always felt listened to.”
We saw that there were enough staff to meet people’s needs... The home used a regular agency that knew people well, to provide emergency cover.
We saw staff received support as part of ongoing supervision processes which included all levels of key staff delivering care and support to people.
Staff were positive on the management team and felt supported when they went to them for advice or guidance.
We noted activities were being offered during the times we visited. We saw that people were being supported to do various tasks including in house activities.
Enough staff on shifts to meet needs, but agency covers emergencies and they are recruiting more staff.
The home used a regular agency that knew people well, to provide emergency cover. The deputy manager told us that they were recruiting more staff.
Some in-house activities and community support offered, but no dedicated coordinator or specialist programmes to make the role more varied and fulfilling.
We noted activities were being offered during the times we visited. We saw that people were being supported to do various tasks including in house activities.
AI Generated
Last inspected: January 2025
Direct feedback from current and former employees

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