Working at Oulton Manor

Some risk assessments, fluid charts, and mental capacity checks for safety equipment like sensor mats and bedrails are not complete or up to date.

One person's risk assessment and care plan did not accurately reflect the change in safety equipment in use following a recent fall; we did not see evidence that fluid charts were monitored to demonstrate what action was taken; 2 people who had sensor mats or beams... did not have mental capacity assessments

Only standard induction, supervisions, and basic ongoing training, nothing specialist or extra development opportunities.

Per 2020 comprehensive inspection: Staff completed an induction prior to working independently and ongoing training to ensure their knowledge remained up to date. Staff received regular supervisions and annual appraisals

Staffing levels meet needs without waits but they still use some agency workers and are changing shift patterns for better consistency.

The registered manager was addressing existing staff shift patterns to further improve outcomes... New staff were being recruited and where agency staff were needed, the same staff were used