Working at Oulton Abbey Residential & Nursing Home
Kibblestone Road, Stone, ST15 8UW
Operated by The English Benedictine Order of Oulton Abbey near Stone, Staffs
49 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A stable, motivated staff team who feel like family and enough staff to meet needs unrushed, but recent management changes left some unclear about leadership and mental capacity training gaps."
Safety & Risk
7/10
✓
Safeguarding processes in place, medicines managed safely, risks assessed with action taken, incidents recorded and reviewed with learning such as introducing twilight shift for falls supervision.
Staff Culture
8/10
✓
Staff were motivated and engaged, felt able to raise concerns, described as 'like a family'; 'Staff are good at raising issues, it's very open'.
Staffing Levels
7/10
✓
There was a stable staff team with several staff having worked at the home for many years; there were enough staff to meet people's needs in an unrushed way.
Training & Dev
6/10
✓
Staff received an induction and ongoing programme of training with regular supervision, but records in relation to the Mental Capacity Act 2005 did not always evidence robust compliance and further MCA training recommended.
Management
6/10
✓
The previous registered manager had recently left, and the deputy manager had just taken up the permanent manager's post; some people felt unclear about the current management structure.
Programmes
6/10
✓
The home employed two activity coordinators who arranged trips out, entertainment, exercise sessions, play group visits, and spontaneous activities; sensory garden available.
Points to consider
New permanent manager just stepped up from deputy after previous one left, and some residents unclear who the manager is now.
The previous registered manager had recently left, and the deputy manager had just taken up the permanent manager's post. Some people felt unclear about the current management structure and felt they would like to have contact with a manager more frequently.
Training covers basics and specialist topics but gaps in mental capacity training as records do not fully show proper assessments.
records in relation to mental capacity assessments and best interest decisions did not always contain appropriate information to demonstrate staff had fully complied with the MCA... We recommend the registered provider finds out more about training... in relation to MCA
Activities have two coordinators for trips, entertainment, and visits but no specialist programmes or therapeutic training for staff.
The home employed two activity coordinators who arranged trips out, entertainment and other activities. The provider had plans to develop the activities programme further.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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