Working at Otto Schiff
Maurice and Vivienne Wohl Campus, London, NW11 9TJ
Operated by Jewish Care
54 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff feel supported with good training and engaging activities, but heavy agency staff use stretches the team and an acting manager runs day-to-day."
Safety & Risk
7/10
✓
2020 targeted: Assured service followed safe infection prevention, PPE use, testing, outbreak management; 2019 good safeguarding, incidents analysed.
Staff Culture
6/10
✓
Per 2019: Staff positive about support: 'we do training on our day off and get paid for it' and 'we get supervision every six weeks and an appraisal'.
Staffing Levels
4/10
!
Per 2019: 'There is a lot of agency staff, it's difficult as they don't know the people here'; agency covered three quarters of shifts over two months.
Training & Dev
6/10
✓
Per 2019: Comprehensive induction with Care Certificate, mandatory trainings renewed regularly, supervision every six weeks, medicines competency assessed yearly.
Management
5/10
!
Per 2019 comprehensive inspection: Registered manager working at another service, day-to-day running by acting manager; staff said 'The managers here are good and always around'.
Programmes
6/10
✓
Per 2019: Range of activities from music, art, outings, gardening, photography, film; won local art prize; new dementia activity approach.
Points to consider
Lots of agency workers covering shifts, so permanent staff feel stretched especially mornings and agency don't know residents well.
Staff told us 'Sometimes there is not enough staff, especially in the mornings', 'There is a lot of agency staff, it's difficult as they don't know the people here'. Per 2019 report.
Day to day run by acting manager while registered manager works from another home.
At the time of the inspection the registered manager was working at another of the provider's services... day to day running of the service was being provided by the acting manager. Per 2019 report.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews