Last updated: 9 February 2026
"Experienced staff feel valued with strong safety and management, but training and activities lack specialist approaches."
We were assured the service was following safe infection prevention and control procedures... managing the outbreak, including separate staff teams... sufficient PPE... regular testing (2020).
Per 2018 comprehensive inspection: Staff told us they were listened to... felt valued by the registered manager... The provider had acknowledged the staff team's work during the pandemic and given the staff a bonus (2020).
There was a well-established, experienced staff team working in the home. The staff had been responsive to the challenges caused by the pandemic (2020). Per 2018: Staffing levels were sufficient... recently increased staffing at the busiest times.
Per 2018 comprehensive inspection: All the staff we spoke with told us that they had received training... induction programme, regular supervision and ongoing training.
Per 2018 comprehensive inspection: People told us they saw the registered manager often to speak with and they felt she listened to their views and acted on the suggestions they made.
Per 2018 comprehensive inspection: People had access to a range of organised and informal activities... dedicated activities staff... craft session... musical events... one to one activities.
Training covers basics and ongoing needs but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: staff training was ongoing and staff had received a variety of training that enabled them to safely support and care for people.
Activities programme has variety like crafts and music but no specialist or innovative approaches.
Per 2018 comprehensive inspection: People had access to a range of organised and informal activities... We observed a craft session taking place... musical events by external entertainers.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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