Last updated: 10 February 2026
"Visible leadership, effective training and supportive staff culture, but a recent resident harm incident under investigation and routine tasks without varied activities."
'Staff were confident to raise any concerns... The provider shared concerns quickly and appropriately... Risks to people were identified and care was planned to keep people safe. Medicines were safely managed.' (2025)
Per 2019 comprehensive inspection: 'Staff felt that they were listened to and suggestions on improvements to the home were acknowledged and actioned.'
'There were enough staff to meet people’s needs. One person told us, “Staff are friendly and there is enough of them around.”' (2025)
Per 2019 comprehensive inspection: 'Staff received effective mentorship, induction, training and supervision. They were encouraged to develop their knowledge and skills through additional courses supported by the provider.'
Per 2019 comprehensive inspection: 'The registered manager was a visible leader. Staff from all disciplines, people and their relatives found the registered manager approachable.'
Per 2019 comprehensive inspection: activities coordinator offers varied group and individual activities, manicures, community walks, lunches out, links with local football clubs and college students.
A resident got harmed in a recent incident, and regulators are investigating whether to take action.
notification of an incident following which a person using the service suffered harm. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken.
Staffing is enough to cover needs but no details on stable teams or easy workloads for personal care.
There were enough staff to meet people’s needs. (2025)
No recent mention of activities programmes, so the job may involve mostly routine tasks like washing and feeding.
No activities coordinator or structured engagement programmes described in the 2025 inspection.
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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