Working at OSJCT Westgate House
Millington Road, Wallingford, OX10 8FE
Operated by The Orders Of St. John Care Trust
61 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Staff praised the supportive manager and felt valued with strong team working, although agency staff sometimes cover unplanned absences."
Safety & Risk
7/10
✓
Staff regularly assessed risks... People's risk assessments included areas such as mobility, nutrition and medicine management. Medicines were managed safely, and people received their medicines safely and as prescribed.
Staff Culture
8/10
✓
Staff told us they felt listened to, valued and able to contribute to the improvement of care. One member of staff said, 'I can always make my opinions known and they will be taken on board.' During the inspection we observed effective team working.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. We saw people were attended to in a timely manner and staff were not rushed. Temporary agency staff were used when needed and only as the last resort to cover unplanned absences.
Training & Dev
7/10
✓
Champions within the service who actively supported their colleagues... the dementia champion promoted evidence based good practice and made sure that staff were fully educated and trained and had a comprehensive understanding of dementia.
Management
8/10
✓
Staff were complimentary of the support they received from the registered manager. Staff said, 'Manager has an open-door policy and is always there. It's a nurturing environment', 'Manager is good. His door is always open'
Programmes
7/10
✓
The provider had adopted the 'Dignity plus project'... Themed 'destination areas' were created; a cinema room, a tea room, a quiet library corner... seaside beach theme... Staff had completed most of this work in their own time.
Points to consider
Staffing levels are adequate and staff are not rushed, but agency workers cover some unplanned absences.
Temporary agency staff were used when needed and only as the last resort to cover unplanned absences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews