Last updated: 10 February 2026
"Compassionate management, stable staffing and positive culture stand out, although training and activities lack specialist development."
Staff had received training in safeguarding and knew how to report any safeguarding concerns. Risk assessments and management plans were in place and reviewed regularly. Evidence showed accidents and incidents were managed safely and lessons were learnt.
Staff were positive about the management of the home and told us the provider and management team were supportive. Staff felt they were listened to and kept informed of improvement plans.
The manager told us they were fully recruited and had not used any agency staff in a long time. The service had an established pool of bank staff for when they needed to cover short notice absences.
Staff had received training in safeguarding and manual handling training was up to date; the provider supported professional development.
Staff told us the management team were capable, compassionate and inclusive. Relatives told us the new manager was approachable and visible in the home.
Relatives said people were able to take part in various activities to meet their interests and needs. Activities staff were praised by relatives.
Only standard training like safeguarding and manual handling mentioned, no specialist courses or funded qualifications.
Staff had received training in safeguarding and were able to name different types of abuse... Staff told us they all had received manual handling training.
Activities programme has dedicated staff and various activities but no special projects or community links detailed.
Relatives said the home was clean and people were able to take part in various activities to meet their interests and needs... Activities staff were praised by relatives.
AI Generated
Last inspected: March 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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