Working at OSJCT The Meadows

Staff had received training in safeguarding and knew how to report any safeguarding concerns. Risk assessments and management plans were in place and reviewed regularly. Evidence showed accidents and incidents were managed safely and lessons were learnt.

Staff were positive about the management of the home and told us the provider and management team were supportive. Staff felt they were listened to and kept informed of improvement plans.

The manager told us they were fully recruited and had not used any agency staff in a long time. The service had an established pool of bank staff for when they needed to cover short notice absences.

Staff told us the management team were capable, compassionate and inclusive. Relatives told us the new manager was approachable and visible in the home.