Last updated: 9 February 2026
"Strong leadership and supportive culture, although staffing relies on agency workers and vacancies stretch the team."
2021 targeted IPC inspection: 'full IPC measures in place... outbreak management plan evolved... lessons learnt... additional processes added to track COVID-19 risks'
Per 2017 comprehensive inspection: 'strong and supportive leadership... staff who felt valued and supported... Staff told us the wider team worked well together'
Per 2017 comprehensive inspection: 'enough staff... but making sure there were enough staff was their main challenge... use of agency staff... recruiting more staff as there were some vacancies'
Per 2017 comprehensive inspection: 'People received care... from staff who had been trained appropriately and who received the support they needed... care certificate... regular support sessions'
Per 2017 comprehensive inspection: 'The registered manager provided strong leadership... Staff spoke highly of her... "very approachable", "will always help out"'
Per 2017 comprehensive inspection: 'activities co-ordinator... nominated for award... poetry group Evelyn's group with local poet... arts council funded scheme "The Making of Me"... gardening plots'
Enough staff most days but they use agency workers and have vacancies, so busy times can feel stretched.
Per 2017 comprehensive inspection: 'making sure there were enough staff was their main challenge... the provider always supported the use of agency staff... recruiting more staff as there were some vacancies to fill'
AI Generated
Last inspected: December 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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