Last updated: 9 February 2026
"Strong leadership boosting morale and a positive person-centred culture, but staffing gets stretched at busy times like mornings."
Per 2020 targeted inspection: 'We were assured that the provider was using PPE effectively and safely... accessing testing for people using the service and staff... making sure infection outbreaks can be effectively prevented or managed.'
Per 2019 comprehensive inspection: 'All staff we spoke with, demonstrated a commitment to providing and promoting person-centred care to a good standard... "We try our hardest. We want to make each day for each person a bit better than it was yesterday"'
Per 2019 comprehensive inspection: 'Some people said at times they were kept waiting for assistance to be supported to the bathroom. Two people told us this had resulted in their dignity being compromised... staff were stretched at busy times, such as in the morning.'
Per 2019 comprehensive inspection: 'People were supported by staff who received training appropriate to their role. This included... training in dignity and supporting people living with dementia. Staff received supervision conversations with their senior.'
Per 2019 comprehensive inspection: 'Staff spoke positively about the leadership of the home and how since the last inspection the morale in the home had improved. Their feedback included, "[The home manager] is a breath of fresh air..."'
Per 2019 comprehensive inspection: 'There was a varied social programme of activities and events. Good community relationships had been formed, and there was support from volunteers... one-to-one sessions with an activity coordinator, or group sessions, such as exercises, music and games.'
Staffing is adequate but staff get stretched at busy times like mornings, so people sometimes wait for help with the bathroom.
Per 2019 comprehensive inspection: 'Some people said at times they were kept waiting for assistance to be supported to the bathroom... staff were stretched at busy times, such as in the morning.'
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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