Working at OSJCT St Wilfrid's Priory Care Home

Staffing is sufficient to meet needs, but no details on low agency use or long team retention.

Staffing levels were sufficient to ensure people's needs could be met. A dependency tool was used to ensure staffing levels met people's changing needs.

Only standard training with monitoring and refreshers, no specialist courses or funded qualifications.

There was a system in place to monitor training to help ensure this was regularly refreshed and updated so staff were kept up to date with best practice. Training methods included online, face to face training and competency assessments.

Regular activities with a full-time coordinator and entertainers, but no specialist programmes or innovative approaches.

Staff supported people to take part in a broad range of activities. People and staff confirmed outside entertainers visited the service. The service employed a full-time activities coordinator who arranged a wide section of activities.