Last updated: 10 February 2026
"Approachable management and strong safety monitoring support staff well, but unclear staff retention, basic training, and simple activities hold it back."
The registered manager monitored accidents and incidents and took action to reduce the risk of similar incidents occurring. Learning was shared with staff to ensure everyone was aware when changes were implemented.
There was a positive and open culture at the service. Staff had regular staff meetings where they were able to raise any concerns they had.
There were enough staff to meet people's needs and ... Call bells were answered quickly, and staff were available in communal areas to monitor people's needs.
Staff had received training to support them in their role. This included how to keep people safe from harm and keeping up to date with the latest best practice.
Staff told us the registered manager was approachable and listened to any concerns they raised.
Per 2017 comprehensive inspection: There was an activities coordinator who spent 20 hours each week... wide range of social events including arts and crafts, quizzes, gentle exercises and games such as carpet bowls.
Staffing levels meet basic needs but no details on low staff turnover or agency use.
There were enough staff to meet people's needs
Only standard training like safeguarding and infection control, no specialist courses or funded qualifications.
Staff had received training to support them in their role. This included how to keep people safe from harm and keeping up to date with the latest best practice.
Basic activities like quizzes, crafts and games run by a part-time coordinator, no specialist programmes.
Per 2017 comprehensive inspection: Records showed that people were being offered the opportunity to enjoy a wide range of social events including arts and crafts, quizzes, gentle exercises and games such as carpet bowls.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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