Last updated: 10 February 2026
"Enough staff on shifts with regular training and supervision, but no registered manager and outdated risk plans were concerns."
risk management plans were not always kept up to date with current information. Four of the 5 plans we reviewed contained missing or contradictory information.
we received mixed feedback from staff about the support they received. Some felt well supported, whilst others felt the manager did not always respond to them well or provide the support they needed.
Staff told us they felt there were enough of them on each shift and said they received regular training, supervision and an annual appraisal.
Staff received training in the safe management of medicines and a manager observed their practice to ensure they were doing this safely.
The service had a manager in post who had applied for registration with the Care Quality Commission.
"The activity person puts on lots of things. I enjoy the singing, baking and art things. Staff will help you to get to the activities."
No permanent manager registered with the regulator, just one who has applied.
The service had a manager in post who had applied for registration with the Care Quality Commission.
Risk plans had missing or wrong details in 4 out of 5 checked.
Four of the 5 plans we reviewed contained missing or contradictory information.
Only basic activities like singing, baking and art, nothing more creative or specialist.
"The activity person puts on lots of things. I enjoy the singing, baking and art things."
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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