Working at OSJCT Ridgeway House
The Lawns, Wootton Bassett, SN4 7AN
Operated by The Orders Of St. John Care Trust
43 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel valued with supportive management, regular training and supervision, but occasional staffing pressures and outdated risk plans hold it back."
Safety & Risk
5/10
!
Risk assessments and plans not always up to date with some contradictory information, though staff demonstrated good understanding of needs (per 2019 comprehensive inspection).
Staff Culture
7/10
✓
Staff told us they felt listened to, valued and able to contribute to the running of the service; staff praised the management (per 2019 comprehensive inspection).
Staffing Levels
5/10
!
There were sufficient staff to meet people's needs safely, although we did receive feedback that staff were sometimes rushed (per 2019 comprehensive inspection).
Training & Dev
7/10
✓
Staff received regular training including thorough induction, supported to complete formal national qualifications in social care, and regular supervision meetings (per 2019 comprehensive inspection).
Management
7/10
✓
Staff praised the registered manager: '[The registered manager] is a good manager and very understanding. She helps on the floor if needed and provides good support' (per 2019 comprehensive inspection).
Programmes
6/10
✓
Planned schedule of group and one-to-one activities with dedicated activities coordinator: bingo, music, word games (per 2019 comprehensive inspection).
Points to consider
Staff numbers are enough to keep things safe but sometimes feel tight and rushed on busier days.
we did receive feedback that staff were sometimes rushed. Comments included "The staff always tell me there aren't enough of them. Some days it seems pretty tight" (per 2019 comprehensive inspection).
Some risk and safety plans had outdated or conflicting details that could confuse new staff.
Risk assessments and plans to manage the risks people faced were not always kept up to date and some records contained contradictory information (per 2019 comprehensive inspection).
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews