Last updated: 10 February 2026
"Close-knit staff culture with good teamwork and robust safety, but short staffing at times rushes them and weekends lack activities."
Robust infection prevention with PPE protocols, cleaning audits, outbreak management (2022); safeguarding understood, risk assessments and medicines managed safely (2019).
Per 2019 comprehensive inspection: Staff said 'good teamwork, staff are a family, we help each other'.
People were supported by a consistent team of permanent staff whom they knew well (2022).
Per 2019 comprehensive inspection: Staff had regular supervision and completed a range of training including face-to-face, e-learning and dementia training.
Per 2019 comprehensive inspection: Registered manager described as 'very good and very friendly'; management of the home were respected.
Per 2019 comprehensive inspection: Established activity co-ordinator organised trips to Windsor Castle, outings, word games, bowls and community coffee mornings with volunteers.
Staff are sometimes short staffed and feel rushed off their feet, especially with sickness and holidays.
People told us there were not always enough staff to meet their needs. Comments included, 'There are very scanty staff levels at times and they are often rushed off their feet' (per 2019).
No activities on weekends, leaving a quiet atmosphere and less variety in the role then.
Relatives... 'need more staff, especially at weekends and there are no activities at weekends either. It is always quiet on Saturdays and Sundays' (per 2019).
Only everyday training like mandatory courses and supervisions, no specialist certifications or career progression funded.
Staff completed a range of training including face to face and e-learning (per 2019); no mention of funded qualifications or named career programmes.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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