Last updated: 10 February 2026
"Staff feel valued and proud with visible leadership and strong safety, but limited activities and weekend staffing concerns hold it back."
Robust recruitment and safeguarding awareness, safe medicines, incidents investigated with shared learning.
Staff proud to work here, feel valued with awards and open transparent environment.
Sufficient staff to meet needs, but some relatives concerned about weekend levels.
Comprehensive induction, ongoing training in dementia, end of life, wound management; yearly appraisals.
Registered manager visible and approachable, listens to staff ideas such as 12-hour shifts.
Two activity coordinators with pet therapy, trips, entertainers, but limited range and not tailored to individual interests.
Activities are limited and not personalised to what residents enjoy, so the role is mostly routine personal care.
The quality and range of activities was limited and we saw no evidence of tailoring to individual interests, or any one to one activities outside of care tasks.
Staffing is adequate but some relatives say weekends feel short-staffed at times.
some relatives told us they did not feel there always enough staff on duty at the weekend.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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