Last updated: 9 February 2026
"Strong leadership and a supportive culture make staff feel valued, although recent shortages and basic activities hold it back."
People were safe. Staff knew how to identify and report any concerns. The provider had safe recruitment... Risks to people's safety and well-being were managed through a risk management process. Medicines were managed safely
Staff told us they had confidence in the service and felt it was well managed. Staff comments included; '[Registered manager] is good, she listens and is very supportive' and '[Operations manager] is great'
On the day of our inspection, there were sufficient staff deployed to meet people's needs. The registered manager and staff told us they were recovering from a period of staff shortages. One staff member said, 'It was really tough for while, we struggled to cover shifts'
New staff completed a comprehensive induction... Staff had access to supervisions and appraisals which were used to develop and motivate staff, review their practice and focus on professional development
The home was well-led by a registered manager who was committed to improving people's quality of life. Staff comments included; '[Registered manager] is good, she listens and is very supportive'
People had access to a programme of activities which were overseen by staff. Activities included exercise classes, flower arranging, painting, games and music sessions
Staffing is adequate but there were recent shortages with some agency workers covering shifts.
recovering from a period of staff shortages... 'It was really tough for while, we struggled to cover shifts but we got through it'... 'There have been some agency staff'
Only basic activities like painting, games and music, so the role is mostly routine personal care.
Activities included exercise classes, flower arranging, painting, games and music sessions
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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