Last updated: 10 February 2026
"Supportive long-standing manager and positive staff culture with good safety, but limited activities and occasional short staffing hold it back."
Records showed where people had been identified as at risk of falls, risk assessments had been completed and there were risk management plans in place... We observed staff administering medicines safely... The provider had a system to record accidents and incidents.
Staff were complimentary of the support they received from the management team. Staff said, 'Manager open and approachable. I can suggest things and they will be taken on board.' Relatives were complimentary of the way the home was managed.
We found the service had enough staff to meet people's needs... Staff told us there were enough staff to meet people's needs, however, there were a few times when they were short if staff called in sick at short notice. They used the same agency staff when needed.
Per 2018 comprehensive inspection: Staff completed training which included: infection control, moving and handling, dementia, safeguarding, equality and diversity and Mental Capacity Act. New staff were supported to complete an induction programme.
There was a long-standing registered manager who had been in post since the opening of the home nine years ago. People and relatives told us the home was well managed and that communication was effective. Staff told us the manager was supportive and included them in decisions about the changes.
People had limited access to activities... such as arts and crafts... One person said, 'Yes I enjoy knitting and card making.' Relatives told us provision of activities varied... 'too few trips out for residents'
Few activities like arts and crafts and knitting with hardly any trips out, so your days would mostly be routine personal care.
People had limited access to activities and the provider was looking at improving days out when visiting guidance changed... 'There are too few trips out for residents'
Staffing is adequate but you get short staffed sometimes when people call in sick and need agency workers.
there were a few times when they were short if staff called in sick at short notice... they used the same agency staff when needed to allow continuation of care.
Only standard training like infection control and dementia care, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff completed training which included: infection control, moving and handling, dementia, safeguarding, equality and diversity and Mental Capacity Act.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp