Last updated: 10 February 2026
"Strong safety practices and an approachable manager who listens to staff concerns, although staffing is adequate and training only standard."
People were safeguarded from the risk of abuse and received safe care and treatment. Risk assessments and care plans were thorough, up to date... Medicines were managed safely... Accidents and incidents were recorded including actions taken. This was reviewed... to identify trends or patterns and to ensure lessons were learnt.
All staff told us the registered manager was approachable. One member of staff said, 'If you've got a problem she will listen and sort it out'. Another said, 'You feel your concerns are listened to and addressed.'
There were enough staff to meet people's needs.
Staff received appropriate training and induction to ensure they had the relevant skills to support people appropriately.
Staff and relatives told us that the registered manager was approachable, and staff were confident that action would be taken if they raised concerns.
Per 2018 comprehensive inspection: There were two activities coordinators... We saw active sessions to promote mobility and dexterity... reminiscence sessions... baking cheese scones... one to one sessions, including hand massages.
Staffing is adequate but nothing special, no evidence of stable teams or easy workloads for unhurried care.
There were enough staff to meet people's needs.
Only standard training and induction, no specialist courses or funded qualifications.
Staff received appropriate training and induction to ensure they had the relevant skills to support people appropriately.
Basic activities like baking and hand massages with mixed feedback on variety, so role mostly routine personal care.
Per 2018 comprehensive inspection: We received mixed feedback from people about activities... 'There's not much stimulation here.'
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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