Last updated: 10 February 2026
"Staff feel well supported with excellent infection control, but no permanent manager and stretched staffing with agency use are concerns."
2021 targeted inspection: Rigorous cleaning schedule... robust PPE protocols... sufficient stock of PPE... regular testing... comprehensive contingency plan... assured on preventing and controlling infection across multiple measures.
Staff were well supported and praised the management team, comments included; 'Management support has been very good throughout the pandemic.' (2021)
Per 2019 comprehensive inspection: We received mixed views about staffing. People and relatives said, 'Very good staff, very nice people but stretched', 'they use a lot of agency'; staff said 'It's getting better now and we are using less agency staff'.
Per 2019 comprehensive inspection: New staff went through an induction and probationary period which prepared them for their roles. Staff induction included the provider's mandatory training as well as shadowing an experienced member of staff.
Per 2019 comprehensive inspection: There was no registered manager at Henry Cornish Care Centre. An interim manager from one of the provider's homes had oversight of the day to day running of the service whilst waiting for a new manager to start.
Per 2019 comprehensive inspection: The home employed an activities coordinator... activities which included in-house, days out and group activities. For example, art therapy, quizzes and crosswords... gardening... outside entertainers... exercises.
No permanent manager in post, overseen by an interim from another home.
There was no registered manager at Henry Cornish Care Centre. An interim manager from one of the provider's homes had oversight of the day to day running of the service whilst waiting for a new manager to start. (per 2019)
Staffing levels are adequate but staff felt stretched at times and agency workers were used.
We received mixed views about staffing. People and relatives said, 'Very good staff, very nice people but stretched', 'they use a lot of agency'; staff said 'we are using less agency staff'. (per 2019)
Only standard mandatory training and induction with shadowing, no specialist courses or funded qualifications.
New staff went through an induction and probationary period... Staff induction included the provider's mandatory training as well as shadowing an experienced member of staff. (per 2019)
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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