Working at OSJCT Henlow Court
Henlow Drive, Dursley, GL11 4BE
Operated by The Orders Of St. John Care Trust
40 bedsNursing homes
Workplace Score
2.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 2.7/10
Key Finding
"People enjoy engaging activities, but no permanent manager, staffing shortages especially at weekends, low morale, and outdated training hold it back."
Safety & Risk
4/10
!
Whilst Mental Capacity assessments and Best Interest decisions for people were routinely completed, these sometimes lacked detail and information. Some Mental Capacity Assessments were missing relevant information... However, there were gaps within the documentation for the collection and disposal of controlled medication.
Staff Culture
2/10
✕
Some feedback we received said there was not enough staff and staff morale was low... A staff member told us “Staff are not happy, morale very low”
Staffing Levels
3/10
✕
Rotas we reviewed did not always show a consistent number of staff on duty during the day and night shifts. However, whilst the provider told us they always had sufficient numbers of staff as per their dependency tool to meet people’s needs we received feedback from staff and people’s relatives that there were not enough staff on especially at weekends.
Training & Dev
2/10
✕
There was a training programme in place for staff but at the time of our assessment not all mandatory training was up to date. Some care staff had not completed training in fluids and nutrition in over 7 years.
Management
2/10
✕
At the time of the assessment the home was going through a period of transition with no registered manager in post.
Programmes
5/10
!
People had an opportunity to join in with activities if they wanted to. One person told us “I go along to singing, exercise classes, do arts and crafts, quite a few things going on if you want to join in.”
Points to consider
No permanent manager in place, so leadership feels unstable.
At the time of the assessment the home was going through a period of transition with no registered manager in post.
Not enough staff at times, especially weekends, with some agency cover.
we received feedback from staff and people’s relatives that there were not enough staff on especially at weekends... Agency staff were used to cover gaps in care shifts.
Mandatory training not up to date for all staff, with big gaps like fluids and nutrition.
not all mandatory training was up to date. Some care staff had not completed training in fluids and nutrition in over 7 years.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews