Last updated: 10 February 2026
"Excellent training and a proud family-like culture, but cleaning issues and adequate staffing without strong retention hold it back."
Per 2022 targeted inspection: not fully assured on maintaining cleanliness, issues identified in a few areas and cleaning schedules; per 2019: good safeguarding, risk management, safe medicines.
Per 2019 comprehensive inspection: Staff enthusiastic, described morale as good, 'We see ourselves as the Digby family'; 'It's such a good place to work now. It makes me really proud to work here'.
Per 2019 comprehensive inspection: Staffing levels at the home were sufficient to ensure that people's needs could be met; 93% of calls were responded to in under five minutes. Per 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2019 comprehensive inspection: good training opportunities for staff, ranging from e-learning modules to accredited dementia course and diplomas in Parkinson's disease, dementia; staff said 'learning and development is amazing'.
Per 2019 comprehensive inspection: The registered manager worked hard to drive up care standards within the home and was supported by a team who valued their leadership, and support.
Per 2019 comprehensive inspection: activities coordinator employed, ran varied programme including men's activities like dominoes and drafts, karaoke machine, wish tree, hobbies like knitting.
Staffing is adequate with quick call bell responses, but no details on low staff turnover or minimal agency use.
Staffing levels at the home were sufficient to ensure that people's needs could be met... 93% of calls were responded to in under five minutes.
Activities programme has a coordinator and some variety like games and karaoke, but lacks specialist or innovative approaches.
The registered provider employed an activities coordinator... devised some specific men's activities like dominoes and drafts. They have... a Karaoke machine.
Some areas of the home had cleaning problems and issues with cleaning schedules in the latest check.
We were not fully assured that the provider maintaining cleanliness in the home... we identified issues in a few areas of the home and cleaning schedules.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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