Working at OSJCT Chilterns Court Care Centre
York Road, Henley On Thames, RG9 2DR
Operated by The Orders Of St. John Care Trust
64 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management and strong safety practices, but some agency staffing and limited activities programmes need improvement."
Safety & Risk
8/10
✓
Risks were well managed, and a robust risk assessment process was in place. “Risk assessments and management plans were in place and reviewed regularly... incidents and accidents were analysed.”
Staff Culture
7/10
✓
Staff worked well together and felt supported by the management team. “All staff we spoke with told us they felt supported.”
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient staff to meet people's needs. “Staffing levels had improved and the use of agency staff had decreased. Staffing is much better now. Not as much agency.”
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff completed a range of training to ensure they had the skills and knowledge to meet people's needs. “Supported to progress... Completed 'My progress to excellence' which is a qualification in team leadership.”
Management
7/10
✓
Staff comments included, “The manager often works on the floor to support us, very supportive and it reassures us”, “The manager is lovely, very approachable” and “I am very fond of the management, very supportive. They listen to us”.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There were two activity staff in post. “People enjoyed a range of activities... farm animals visited... weekly toddler group... local college students... community groups.”
Points to consider
Staff numbers are enough to meet needs, but they still use some agency staff even if less than before.
Per 2019 inspection: staffing levels had improved and the use of agency staff had decreased. One member of staff said, "Staffing is much better now. Not as much agency."
Activities include a coordinator, animal visits and kids groups, but no specialist therapy programmes or tech to make the role more varied.
Per 2019 inspection: There were two activity staff in post who had engaged people... farm animals visited the service. People enjoyed... weekly toddler group in the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews