Working at OSJCT Buckland Court
South Mill Road, Salisbury, SP4 7HR
Operated by The Orders Of St. John Care Trust
50 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff feel listened to in a much happier environment with good community activities, but repeated medicines errors and slow audit fixes remain concerns."
Safety & Risk
2/10
✕
Repeated medicines errors found despite audits, e.g. incorrect quantity administered for two days, provider remains in breach of safe care regulation (Medicines optimisation Score:1).
Staff Culture
6/10
✓
Staff said 'Since the interim manager has been here things have changed completely... much happier environment' and 'Most staff feel listened to, and suggestions are taken on board'.
Staffing Levels
5/10
!
People were now being supported safely by staff (Safe and effective staffing Score:3).
Training & Dev
/10
✕
Not covered in recent targeted inspection; older 2020 report too dated (>2 years).
Management
4/10
!
New interim manager appointed while recruitment for permanent underway, staff positive and feel listened to, but leaders did not always address audit issues or mitigate risks timely (Governance score 1).
Programmes
5/10
!
Noticeable effort for community access including remembrance service, ladies’ night, wish tree, pub/coffee shop trips, market visits.
Points to consider
Medication errors keep happening despite audits and fixes, so daily meds rounds carry risks.
repeated medicines errors which the auditing had not picked up on... the same issue had happened again
Only an interim manager with no permanent one yet, and audit problems not always sorted quickly.
new interim manager had been appointed while recruitment for a permanent manager was underway... issues identified through audits... were not consistently addressed, and risks... not always mitigated in a timely manner
Staffing is adequate for safety but rated low overall, so workloads might feel stretched sometimes.
Safe and effective staffing Score:3
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews