Working at OSJCT Brookside
Ruskin Avenue, Melksham, SN12 7NG
Operated by The Orders Of St. John Care Trust
50 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong leadership, valued staff with great teamwork, and engaging themed activities, although medicines management needs improvement."
Safety & Risk
6/10
✓
Medicine systems needed to improve in areas of when required protocol and seeking advise from a pharmacist for best method of disguising medicines. We recommend the provider consider current guidance on giving when required medicines.
Staff Culture
8/10
✓
The staff said they were valued by the organisation. Comments from the staff included 'The team is amazing. Team work is good it doesn't matter what your job role is we all help each other.'
Staffing Levels
6/10
✓
People, relatives and staff said there were sufficient numbers of staff on duty at all times. We observed suitable numbers of staff on duty to meet people's needs.
Training & Dev
6/10
✓
The staff attended a wide range of training which ensured they were able to meet the needs of people. New staff were supported to complete their Care Certificate.
Management
8/10
✓
The registered manager had good leadership oversight. People and staff felt confident to approach the registered manager. The staff, people and relatives said the registered manager had a good presence in the home.
Programmes
8/10
✓
There were six-week themed events, where one day per week was dedicated to celebrations. For example, the six-week theme starting in August 2019 was due to be a 'Great Western Railway holiday'.
Points to consider
Staff numbers are sufficient but there's no mention of low agency use or a stable long-serving team.
People, relatives and staff said there were sufficient numbers of staff on duty at all times.
Training covers the basics with induction but no funded specialist courses or career development mentioned.
The staff attended a wide range of training which ensured they were able to meet the needs of people.
Some gaps in risk plans and medication procedures mean safety isn't fully tight.
Medicine systems needed to improve in areas of when required protocol and seeking advise from a pharmacist for best method of disguising medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews