Last updated: 10 February 2026
"Approachable management supports staff development and a positive culture where everyone loves the team, but activities lack innovation and staffing might struggle with more residents."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff were all positive about working at the service. Comments from staff included, “I love it, I love everything about it”, “Every day is different, I enjoy it, it is a good team here”
The registered manager said the retention of staff at the service had greatly improved. This meant the service was not using agency staff to fill staffing rotas.
Staff received refresher training as needed and had support from managers through processes such as supervision and staff meetings.
Management was approachable, inclusive and actively supported staff to develop their knowledge and skills.
There was a team of activities staff who facilitated a busy schedule of activities within the home and in the community.
Staffing is good with no agency use and better retention, but one relative said it is just about ok and might not cope if more residents arrive.
“Staffing is just about ok at the moment, but if they get more residents then there are not enough staff.”
There is a team running regular activities like music, art, bingo, trips and garden time, but no specialist programmes or innovative approaches to enrich your shifts.
There was a team of activities staff who facilitated a busy schedule of activities within the home and in the community. Several activities were planned during the summer including trips on the canal and visits to an arboretum.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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