Working at Osborne House
Union Lane, Selby, YO8 4AU
Operated by Crown Care II LLP
74 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by a listening manager in an open culture, but basic activities like bingo and adequate staffing hold it back."
Safety & Risk
6/10
✓
Medication was administered when needed however the records did not always follow best practice guidance. For example, handwritten medication administration records (MARs), were not always signed by two members of staff.
Staff Culture
7/10
✓
An open culture had developed where staff, relatives and people did not hesitate to contact the registered manager to discuss concerns.
Staffing Levels
6/10
✓
There were enough staff to provide safe care. A dependency tool was in place to help monitor safe staffing numbers.
Training & Dev
6/10
✓
Staff had the appropriate training and skills to provide effective care. Individual training needs were identified and refresher training was planned to embed good practice.
Management
7/10
✓
Staff felt supported and valued by a registered manager who listened to them.
Programmes
4/10
!
Per 2019 comprehensive inspection: People had a range of activities they could take part in. They told us about bingo and dominoes and sometimes there was craftwork and entertainers.
Points to consider
The role is mostly routine personal care with only basic activities like bingo, dominoes and occasional entertainers, no activities coordinator or specialist programmes.
Per 2019 comprehensive inspection: People had a range of activities they could take part in. They told us about bingo and dominoes and sometimes there was craftwork and entertainers.
Staffing levels are adequate to keep care safe but nothing more, with no info on stable teams or low agency use.
There were enough staff to provide safe care. A dependency tool was in place to help monitor safe staffing numbers.
Only standard training and skills checks with no specialist courses or funded qualifications mentioned.
Staff had the appropriate training and skills to provide effective care. Individual training needs were identified and refresher training was planned.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews