Working at Orton Manor Nursing Home
64-70 Birmingham Road, Birmingham, B46 1TH
Operated by Orton Manor Ltd
40 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.2/10
Key Finding
"Improved staff morale and teamwork, but no registered manager yet and reliance on agency staff are key concerns."
Safety & Risk
4/10
!
We identified a breach of Regulation 12(3), as the vaccination status of temporary workers supplied via an agency was not routinely checked. However, we did identify an issue in respect of one person who was prescribed two different 'as required' medicines for pain relief.
Staff Culture
6/10
✓
Morale in the home had improved and staff were beginning to work more effectively together as a team. Staff told us communication had improved greatly since our last inspection and felt their knowledge and feedback about people was respected and listened to.
Staffing Levels
4/10
!
there were enough staff to meet people's needs but due to staff vacancies, there continued to be a reliance on support from agency staff. The provider continued to actively recruit for more permanent staff.
Training & Dev
/10
✕
Not covered in this focused inspection report.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed and will be completing their application to become registered with the Care Quality Commission in due course.
Programmes
/10
✕
Not covered in this focused inspection report.
Points to consider
No registered manager in post yet, even with a new one recently appointed.
The service did not have a manager registered with the Care Quality Commission. A new manager had recently been appointed and will be completing their application to become registered with the Care Quality Commission in due course.
Enough staff on shift but vacancies mean heavy reliance on agency workers.
The manager explained they had several vacancies for care and nursing staff, but these roles were being supported by agency staff... there was still a heavy reliance on agency staff to cover those vacancies.
Some ongoing safety gaps like unclear as-needed painkiller instructions and missing checks on agency staff vaccinations.
we did identify an issue in respect of one person who was prescribed two different 'as required' medicines for pain relief. We were concerned that it was not clear which was the 'primary' medicine... vaccination status of temporary workers supplied via an agency was not routinely checked.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews