Working at Orrell Grange
43 Cinder Lane, Liverpool, L20 6DP
Operated by 1st Care Limited
36 bedsNursing homesResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Staff enjoy a caring culture with a respected manager and stable staffing without agency use, but infrequent supervisions and basic activities need improvement."
Safety & Risk
8/10
✓
Per 2022 targeted inspection: Assured provider was using PPE effectively and safely, accessing testing for staff and residents, promoting safety through hygiene practices and layout, and making sure infection outbreaks can be effectively managed. Per 2019: Risks assessed and incidents analysed to prevent reoccurrence.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working at Orrell Grange very much... A staff member said, 'It is a lovely place to work, a lovely atmosphere, fantastic care staff.' Staff praised the registered manager and provider for always being there for them.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There were enough staff to meet people's needs and the service did not use any agency staff, which helped to promote consistency in support. Per 2022: Provider had measures to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received inductions and regular training in a variety of subjects. Staff had overall received at least two formal supervisions in 2019 but frequency needed to be improved.
Management
7/10
✓
Per 2019 comprehensive inspection: The person-centred, outcome-focused and caring culture of the service was led by a very well-respected registered manager. One relative commented, '[Registered manager] is such a lovely manager. She always has a chat with me when I come in and leave.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: An additional activities coordinator had been employed to particularly focus on supporting people to get out into the community more. A variety of activities were on offer including Halloween raffle and summer fair.
Points to consider
Staff get regular training and some supervisions, but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff received inductions and regular training in a variety of subjects. The frequency of formal supervisions needed to be improved, which the registered manager was addressing.
There is an activities coordinator with regular events and outings, but no specialist programmes or innovative approaches to vary the role.
Per 2019 comprehensive inspection: An additional activities coordinator had been employed... A variety of activities were on offer. We considered the expansion of people's life stories would help to tailor this further.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews