Working at Ormesby House
West Hill, Oxted, RH8 9JB
Operated by Elysium Care Partnerships No 2 Limited
10 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported by approachable managers and enjoy a family-like team culture, but staffing lacks stability and training is only standard."
Safety & Risk
7/10
✓
The provider had effective safeguarding systems in place and all the staff we spoke with had a good understanding of what to do to make sure people were protected from harm or abuse.
Staff Culture
8/10
✓
Staff said the team worked well together. Staff told us, 'We are like one big extended family.'
Staffing Levels
6/10
✓
There were enough staff to support people's needs. People told us 'Yes there are loads of staff. I know them all.'
Training & Dev
6/10
✓
Records demonstrated staff had received training required according to legal and industry standards. A staff member said, 'We receive a lot of training. It is good. They keep me up to date.'
Management
8/10
✓
Staff told us they felt listened to and that the registered persons were approachable, open and honest. A staff member told us, 'The manager is perfect. She is always there when needed. She is always helpful.'
Programmes
6/10
✓
People were engaged in activities... horse riding, trampolining, attending college, arts and crafts and day trips. A staff member told us, 'They go out every day. They have so many activities.'
Points to consider
Staffing is adequate with enough people on shifts, but no info on low agency use or stable long-term team.
Staffing levels were satisfactory, and people received timely support from staff when this was required.
Only standard mandatory training and supervisions, no specialist courses or funded qualifications.
Staff had received training required according to legal and industry standards.
Varied outings and activities like horse riding and college, but no dedicated coordinator or innovative specialist programmes.
People were involved in numerous other activities such as horse riding, trampolining, attending college, arts and crafts and day trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews