Last updated: 9 February 2026
"Enthusiastic managers, caring staff, good training and activities, but staffing relies on agency workers to cover vacancies."
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Per 2019 comprehensive inspection: We observed kind and patient interactions, from a caring staff team. There were friendly conversations taking place and each person received attention from the staff.
Per 2019 comprehensive inspection: The home was not fully staffed. There were vacancies for one full time and one part time staff member. These vacancies were being covered by relief and agency staff.
Per 2019 comprehensive inspection: Staff received a range of mandatory training, including food hygiene, safeguarding, and fire safety. Staff also received training specific to the needs of people they supported, such as diabetes and epilepsy care.
Per 2019 comprehensive inspection: The supervisor and registered manager spoke with enthusiasm about wanting to continue to develop the home to be even more person centred.
Per 2019 comprehensive inspection: People were supported to attend social activities, such as activity centres and dance exercise classes. Staff knew people and their interests well. They spent time supporting people to maintain their hobbies in the home, as well as in the community.
Staffing is adequate but relies on agency and relief workers to cover vacancies.
The home was not fully staffed. There were vacancies for one full time and one part time staff member. These vacancies were being covered by relief and agency staff.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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