Working at Orchid Woodlands Healthcare Ltd
22 Woodlands Drive, Manchester, M46 9HH
Operated by Orchid Woodlands Healthcare Ltd
38 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Approachable managers foster a supportive family-like culture with good training, but medicines are not always managed safely."
Safety & Risk
3/10
✕
Provider continued to be in breach... management of people’s medicines... issues with thickening powder... as required and covert medicines; lessons not always learnt from incidents.
Staff Culture
6/10
✓
Staff said... 'It’s like a family here, we all support each other. The managers are accommodating when we make requests'; staff felt supported with positive survey feedback.
Staffing Levels
5/10
!
Staff told us enough were deployed on each shift to meet people’s needs... rotas showing the correct number of staff had been deployed; some felt more were needed for timely care.
Training & Dev
6/10
✓
Training completion... showed the vast majority of staff were up to date with mandatory... specific sessions... care certificate... spot checks to monitor competency.
Management
6/10
✓
People, relatives and staff felt the home was well run and commented on noticing changes and improvements over the last 6 to 12 months; managers described as approachable and accommodating requests.
Programmes
5/10
!
Home had an activity coordinator... mixture of activities... generational fitness, ball games, skittles, keep fit, gardening club; mixed feedback with some feeling limited.
Points to consider
Medicines are not always managed safely with problems like wrong thickening for drinks and unclear guidance on painkillers or hidden meds.
People’s medicines were not always managed safely. We identified issues with use of thickening powder and guidance relating to as required and covert medicines.
Staffing levels are enough for safety but some say care like getting up or baths is sometimes late.
The majority... stated the same, though some felt more were needed to ensure care was provided timely and to support personal preferences such as more regular baths.
Activities are basic with a new coordinator still setting up a full programme and some residents feeling bored.
We also received mixed feedback about the provision of activities... limited activities were provided and they were often bored... activity coordinator... still in the process of setting up a full activities programme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews