Working at Orchid Villa
Grosvenor Villas, Lightfoot Street, Chester, CH2 3AD
Operated by Barker Care Limited
34 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive managers, positive team culture and good training, but basic activities and agency staff use hold it back."
Safety & Risk
6/10
✓
People were safely supported to take their medicines... We recommend that paperwork is updated to accommodate [PRN time recording].
Staff Culture
7/10
✓
Staff felt positive about working at Orchid Villa... 'we work well as a team... it feels like a nice atmosphere now.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... the provider covered any shortfalls with agency staff.
Training & Dev
7/10
✓
Staff completed a wide variety of mandatory training and were encouraged to develop within their role and complete National Vocational qualifications.
Management
7/10
✓
The registered managers and management team worked closely together... Staff felt able to raise concerns... 'All the managers are good. I feel like they listen.'
Programmes
5/10
!
Staff encouraged people to engage in various activities including craft and quiz activities... A new wellbeing programme was due to be implemented shortly.
Points to consider
Only basic activities like crafts and quizzes so far, with a new wellbeing programme planned but not started yet.
Staff encouraged people to engage in various activities including craft and quiz activities. The provider had developed an initiative focusing on wellbeing, which was due to be launched... shortly after our site visit.
Enough staff overall but they use agency workers to cover any shortfalls.
There were enough staff to meet people's needs. Staff were quick to respond... and the provider covered any shortfalls with agency staff.
Paperwork for as-needed medications does not always record the time given.
PRN medicines... did not have the time recorded when the dose was given. We recommend that paperwork is updated to accommodate this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews