Working at Orchid House
42 Spring Street, Rotherham, S65 1HD
Operated by Orchid House Residential Care Home
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"A warm family-like culture and supportive management with regular supervisions, but safety lapses like unlocked chemicals and open confidential records need attention."
Safety & Risk
6/10
✓
People were safeguarded from the risk of abuse and staff understood their responsibilities to keep people safe from harm. Medicines were safely managed and risks posed to people were assessed and mitigated.
Staff Culture
8/10
✓
Staff told us the morale amongst the team was good... The home had a warm and welcoming atmosphere. A staff member said, “It is like a second family. The managers are good; you can talk to them about anything.”
Staffing Levels
6/10
✓
People were supported by enough staff, this included where people received 1:1 support. Staff were recruited safely, and all pre-employment checks were made prior to staff commencing work.
Training & Dev
7/10
✓
Staff were trained in a range of subjects to carry out their roles effectively, including training provided to staff relating to supporting people with a learning disability and/or autism. Staff told us they received enough training and could continue their professional development.
Management
7/10
✓
People and staff told us the service was well led. Staff told us they were well supported and enjoyed their roles, and staff received regular supervisions. The provider met with the registered manager regularly.
Programmes
6/10
✓
People were supported to be involved in community outings, social clubs and in house activities. They go to African drumming, drama and Taichi. Various in-house activities such as baking, arts and crafts and disco nights.
Points to consider
Enough staff to cover needs including 1 to 1 support, but no details on staff retention or agency use.
People were supported by enough staff, this included where people received 1:1 support.
Not tracking patterns in accidents fully, and cleaning chemicals left unlocked during the inspection.
there was a lack of overarching monitoring in place, such as monitoring for themes and trends... We found some unlocked hazardous cleaning materials, which may pose a risk to people, this was locked away immediately during our assessment.
Confidential resident records and suggestions box left open and accessible to anyone.
Staff did not always store confidential information appropriately, we found several records containing confidential information relating to people and we also found an open suggestions box for staff and visitors to use, which could be accessed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews