Working at Orchid
51 Mollands Lane, South Ockendon, RM15 6DH
Operated by Satash Community Care Project Limited
4 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.8/10
Key Finding
"Hands-on management with supervision and support, stable staffing without agency use, and a positive team culture."
Safety & Risk
8/10
✓
Staff knew how to keep people safe... risk assessments... person centred... People continued to receive their medicines safely... systems in place to learn from... incidents.
Staff Culture
8/10
✓
Staff told us they felt very supported by the registered manager... Staff told us they worked well together as a team to support people.
Staffing Levels
8/10
✓
The registered manager told us it was important... they were fully recruited for staff and did not need to use an agency... consistent staff team who had the skills.
Training & Dev
7/10
✓
The registered manager supported staff to continuously learn and develop their skills. This included supporting staff to obtain nationally recognised qualifications... regular supervision meetings.
Management
8/10
✓
The registered manager told us that along with structured supervision sessions, they operated an open-door policy... The registered manager often worked as part of the shift, this enabled them to supervise staff.
Programmes
7/10
✓
People were supported to attend clubs regularly in the community and going to college... trips out to places... discos... facilitated... to go on holiday abroad... sensory room.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews