Last updated: 9 February 2026
"Hands-on management with supervision and support, stable staffing without agency use, and a positive team culture."
Staff knew how to keep people safe... risk assessments... person centred... People continued to receive their medicines safely... systems in place to learn from... incidents.
Staff told us they felt very supported by the registered manager... Staff told us they worked well together as a team to support people.
The registered manager told us it was important... they were fully recruited for staff and did not need to use an agency... consistent staff team who had the skills.
The registered manager supported staff to continuously learn and develop their skills. This included supporting staff to obtain nationally recognised qualifications... regular supervision meetings.
The registered manager told us that along with structured supervision sessions, they operated an open-door policy... The registered manager often worked as part of the shift, this enabled them to supervise staff.
People were supported to attend clubs regularly in the community and going to college... trips out to places... discos... facilitated... to go on holiday abroad... sensory room.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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